Refund policy

At ShiChi due to hygiene purposes, we do not except returns on our earrings. So we strongly advise that you get into contact - info@shichi.uk if you have any queries prior placing order. 

Despite this, if you do discover a fault on an item we would be happy to repair or replace it for you. 

Please be reassured that, ShiChi also offer a 2 YEAR WARRANTY on our products.